Windows OS

1. To increase the logging level, open the registry editor(win key + R -> regedit -> enter) and navigate to the HKEY_CURRENT_USER\SOFTWARE\Hanwha\Hanwha Wisenet WAVE Client directory.
2. Find the logLevel string, double click it and change the value to DEBUG. Click OK to save.
3. Restart the client to apply changes.
4. Application logs will be available at C:\Users\%username%\AppData\Local\Hanwha\Hanwha Wisenet WAVE Client\log

Ubuntu Linux

1. To change the log level, edit the client config file with the path /home/%username/.config/Hanwha/Hanwha Wisenet WAVE Client.conf
2. Find the logLevel string and set it equal to "DEBUG". Save the modified file.
3. Restart the client to apply changes
4. Application logs will be available at /home/%username%/.local/share/Hanwha/client/hanwha