SRN-473S couldn't recognize ST2000VX000

1. Symptom

  - STA got 2 calls regarding HDD recognition issue.

  - ST2000VX000 is in our HDD compatibility chart.

2. Conclusion

  - We addressed this by replacing NVR. (Handled as defective units)

3. Plan for future

  - Get Serial Number and F/W version

  - If we get more than 5 cases, STA will issue to HQ again.

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