SSM v1.6 support period
⇒ SSM v1.6 will be supported until the end of 2018.
What type of “support” will be provided?
⇒ Bug fixes and issue troubleshooting
What to do if an existing SSM v1.6 customer wants to add more cameras (or virtual matrix)?
⇒ We can still support you. Please contact Inside Sales
I saw SSM v2.1 in Hanwha Techwin HQ’s website. Is this a replacement?
⇒ Not at this moment. SSM v2.1 currently not available in North America.