Applies to Models: Wisenet Wave

Summary:

As a general rule, any VMS connected to the internet will generate internet traffic; the Wave Sync Service, along with arranging external access directly to your server in an environment managed by a firewall, will run into issues when trying to establish an inbound, or outbound connection. This article will provide you with all the ports and services used by Wave for your IT department to whitelist.

NOTE: For further information on what traffic Wave generates click >Here<

Services to be added to your firewall whitelist:

Cloud: 

https://sync.wavevms.com
TCP - ports: 80, 443

Cloud-connect:

option I:

  *.vmsproxy.com

option II:

relay.vmsproxy.com
relay-ny.vmsproxy.com

relay-ny2.vmsproxy.com

relay-la.vmsproxy.com

relay-ch.vmsproxy.com

relay-chi.vmsproxy.com

relay-mia.vmsproxy.com

relay-dal.vmsproxy.com
relay-fr.vmsproxy.com

relay-ams.vmsproxy.com
relay-sy.vmsproxy.com
mediator.vmsproxy.com
us-east-1.mediator.vmsproxy.com
us-west-1.mediator.vmsproxy.com
ap-southeast-2.mediator.vmsproxy.com

eu-central-a.mediator.vmsproxy.com

TCP Port : 80, 443

UDP Port : 3345

Time Sync: 

option I:

*.rfc868server.com

option II:

time.rfc868server.com
us-west.rfc868server.com
frankfurt.rfc868server.com
singapore.rfc868server.com

TCP Port : 37

Licensing: 
licensing.wavevms.com
TCP Port : 80

Updates and Stats: 
option I:
 *.wavevms.com
 option II:
 updates.wavevms.com
beta.wavevms.com
stats.wavevms.com
stats2.wavevms.com
TCP - ports: 80, 443

Fetching Public IP:

tools.vmsproxy.com
tools-eu.vmsproxy.com
Port: 80