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Fix Internet Explorer Plugin issue

This guide covers how to fix Internet Explorer related plugin issues when connecting to IP cameras, Recorders (DVR/NVR) or Encoders/Decoders.

Prerequisite:

 - Check Internet Explorer version. This guide has been tested and verified to work with Internet       Explorer Version 11.

Steps

1. Clear IE cache/browsing history.

2. Reset IE to default settings, restart PC if needed.

3. Uninstall Web Viewer plugins (STWWebviewer/DVR|NVR Web Viewer), similar to the      icons shown below:

4. Launch Internet explorer, enter device IP and install the new plugin. Follow on                screen instructions and enable plugin when asked.

 

 

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