Wisenet Mobile App: Unable to view video stream over 2 Megapixel

The Wisenet Mobile App limits the maximum video stream to 2 Megapixels (on default settings). This was designed to ensure a consistent video stream from the camera and avoid video dropping off or the video feed getting disconnected because of low bandwidth or slow mobile network connection issues. 


To fix the issue go to SETUP



Disable or turn off "Maximum Resolution Limit".


A message will come up on screen, Warning user that if feature is turned off, the video can be delayed or disconnected. Click OK. 


The Wisenet Mobile App will now stream video from cameras over 2 Megapixels. 

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