For WRR and WRT Servers needing service, the procedure is different from standard Hanwha Wisenet manufactured products.
If the unit needs to be send for repair, tech-support will create a RMA with the vendor and provide the shipping information
Some servers have filed replaceable items such as storage drives, memory power supply and more
Information on field replaceable items and how to manuals can be found here:
here:
https://support.hanwhasecurity.com/hc/en-us/categories/202562888-Hardware
