PRODUCT CATEGORY: Thermal Cameras (VGA Thermal, Positioning, and Radiometry)
MODEL NUMBERS: TNO-4030T/4040T/4041T/4050T/4051T, TNU-4041T/4051T, TNO-4030TR/4040TR/4041TR
TECH TIP SUBJECT: Horizontal Noise on Thermal Cameras with Firmware Version 1.40.1
The following thermal cameras (VGA Thermal: TNO-4030T/4040T/4041T/4050T/4051T, Positioning: TNU-4041T/4051T, and Radiometry: TNO-4030TR/4040TR/4041TR) with firmware version 1.40.1 display horizontal noise on image. This effect is well observed when the camera is looking at light.
This issue occurs for the thermal cameras listed above that are using firmware version 1.40.1 only. Prior versions of the firmware do not have this issue.
The solution is to upgrade the firmware to version 1.40.03
The links for the firmware files are listed below.
TNO-4030T/4040T/4041T/4050T/4051T: http://18.104.22.168/firmware/Camera firmware/T-Series/TNO-4050T/TNO-4050T_1.40.03_20191128_R599.zip
TNO-4030TR/TNO-4040TR/TNO-4041TR: http://22.214.171.124/firmware/Camera firmware/T-Series/TNO-4040TR/TNO-4040TR_1.40.03_20191128_R310.zip