Model Numbers Affected: HRX-1620/1621/820/821/420/421
Firmware Affected: Firmware version 3.03 and below
- Event recording does not work when an additional event occurs within 1 second after the previous event stops.
- Before rebooting, event timeline shows playback but does not work.
- After rebooting, event timeline disappears.
Solution: Download and upgrade to the latest firmware version 3.04
|HRX-1621||Download firmware version 3.04 *|
|HRX-1620||Download firmware version 3.04 *|
|HRX-821||Download firmware version 3.04 *|
|HRX-820||Download firmware version 3.04 *|
|HRX-421||Download firmware version 3.04 **|
|HRX-420||Download firmware version 3.04 **|
* Please note that the firmware image file (HRX-1621_3.04.12_200408183248.img) is used to upgrade the firmware on the HRX-1621, HRX-1620, HRX-821 and HRX-820.
** The firmware image file (HRX-421_3.04.12_200408183109.img) is used to upgrade the firmware on the HRX-421 and HRX-420.