Wave - Server Media Service won't run automatically at startup in Windows or Ubuntu

In some cases, you might notice that Hanwha Media Server Service won't start on Windows or Ubuntu OS boot. 
Hanwha Media Server Service is a "Service" from the OS point of view. Windows has a strict timeout to run all planned services after OS start. If Windows can not start something in time, the service will be omitted. Alternatively, this issue may also occur after a major OS upgrade, such as from Ubuntu 14.04 to 16.04.

To fix this, please do the following:


  1. Open Services at your windows start menu
  2. Find Hanwha Media Server and right-click it
  3. Go to Properties
  4. Change Startup type value from Automatic (default) to Automatic (Delayed Start) at the drop-down list

Ubuntu Linux

  1. Open Terminal and enter the following:
    systemctl enable hanwha-mediaserver.service
  2. An authentication prompt will appear, enter your password and click Authenticate.
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