The purpose of privacy mode is to block access to your customers’ camera streams to any
administrators that might access the account. This may be Wisenet SKY Employees or members of
your Wisenet SKY Reseller. Privacy mode is a popular feature for banks and schools, where they
do want administrative help but they have privacy or legal concerns surrounding who can view
the actual footage.
In order to enable Privacy Mode, you must enable the feature from the master account dashboard.
Step By Step Guide:
1. From a Master Account login, click on the Settings Icon next to the Sub Account that wishes to have Privacy.
2. Select the Access tab and check the box for Enable Privacy as shown below.
3. At this point, the end-users will now be able to enable privacy in their account settings.
4. Once this is complete, any Reseller Administrator or Wisenet SKY Employee that logs in will only see a warning that the camera is private.