When using the Arteco LPR application v3.20.25 onboard a Wisenet camera, the current supported firmware version (6/2022) is 1.40.02. If you upgrade past this point, the Arteco LPR application will not function correctly. This should be resolved in a future Arteco LPR application version release.
When using the Wisenet Device Manager or a Wisenet NVR, it may indicate that there is a firmware upgrade available, as these applications are not aware of the integration of the Arteco LPR. If you accidentally upgrade the camera firmware, please downgrade it to the proper firmware version.
The standard XNO-6120R / XNV-6120R cameras have newer firmware v2.10.02 available, the Arteco LPR application has not been tested with this new firmware. It is strongly recommended to use the firmware v1.40.02. that the camera ships with. Please do not update the firmware of these LPR model cameras at this time.